![]() You could reinstall the windows using the recovery partition or the recovery media to fix the issue. If it works on bios, it's a software issue: please reinstall the display drivers, install the latest updates for the display adapters and BIOS, if the issue persists, ![]() (Accessed by tapping on F10 while restarting the computer). The best way to identify if this is either a hardware or a software issue is by checking if the Touch is working on BIOS screen I reviewed your concern and the entire conversation, did some research and here's what I recommend: I'm the Riddle_Decipher & I'm at your service. HP Instant looks like you were interacting with but he is out for the day & I'll be glad to help you out,.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. ![]()
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